Important Notices
  • 19 Jun 2021

    Scheduled Maintenance for iOCBC on Saturday, 19 June 2021 to Sunday, 20 June 2021

    The iOCBC internet trading portal and TradeMobile app will be unavailable during the period shown below due to scheduled system maintenance.

    Saturday, 19 June 2021 0900hrs to Sunday, 20 June 2021 2359hrs.

    We apologise for any inconvenience caused.
  • 17 Jun 2021

    List of corporate actions for stocks listed in foreign exchanges

    View list of corporate actions for stocks listed in foreign exchanges
  • 04 Jun 2021

    Visits to our Investors Hub will be strictly by appointment only starting 07 June 2021

    By appointment only

    Please make an appointment before visiting us by emailing to cs@ocbcsec.com or calling 65352882.

    You are encouraged to reach out to us via other channels. Here is what you can do for some common service requirements without coming to the Investors Hub:

    • To get a new password, retrieve your user ID or if you have been locked out of your account:
    • Email us

    • To request for SMS OTP: (we no longer issue hardware tokens)
    • Complete and mail this form to us at 18 Church Street #01-00 OCBC Centre South Singapore 049479

    • To make payments
    • Internet banking: Add "OCBC Securities Pte Ltd" as a payee and indicate your trading account number, full name and purpose of payment under the free text field.

    • To reactivate your account:
    • Complete and email us a soft copy of this form at cs@ocbcsec.com

    • To open an account:
    • Apply via OCBC Internet Banking OR Complete and mail us this form (for individuals)

    • To update your email and mobile phone number:
    • Email us

    • To update your address:
    • Update via CDP Internet

      If you have any other queries, feel free to contact your Trading Representative (TR) who will still be available over the phone or email to assist you. If you are not sure who your TR is, follow these three simple steps to find out.
      1. Log in to your iOCBC online trading account
      2. Click on "Account Mgmt" on the top menu
      3. Select "Account Details" to view your TR's contact details

      You can also contact our Customer Service at cs@ocbcsec.com or 1800 338 8688 from 8.30am to 6pm (Mondays to Fridays excluding public holidays)

      As there may be high volume of calls and emails that we have to attend to during this period, we seek your understanding for any unforeseen delay in our service delivery. We are managing our resources to ensure that we continue to serve you well. We apologise for any inconvenience caused.
  • 28 May 2021

    Updates to SGX’s Default Minimum Bid Schedule (“MBS”) type and Force Key Range effective from 31 May 2021

    New Tick Size for instruments from $100

    New tick sizes are introduced in the DEFAU MBS type for instruments trading at or above 100 in the eligible currencies. The updates are highlighted in the table below.
    SGX new tick size

    New Force Key Range (i.e. price limit) for instruments from $100 Price limits of +/- 300 ticks will be introduced in the DEFAU MBS type for instruments trading at or above 100 in the eligible currencies. The updates are highlighted in the table below.
    SGX-new-force-key-range

    Existing Tick Size and Force Key Range
    SGX-existing-tick-size-force-key-range

    The above changes apply to Stocks, REITS, business trusts, company warrants priced at $100 and above, with the exclusion of HKD, RMB and JPY based products.

    For more information, please visit SGX at https://www.sgx.com/securities/trading.
  • 28 May 2021

    SC And Bursa Malaysia to end temporary revision of market management and control mechanisms

    The Securities Commission Malaysia (SC) and Bursa Malaysia Berhad (Bursa Malaysia) will reinstate market management and control mechanisms, namely the dynamic and static price limits for FBMKLCI Index Component Stocks and the Bursa Malaysia Circuit Breaker trigger levels, to their original parameters on 31 May 2021.

    The decision to reinstate the original parameters takes into account the improving economic outlook with the roll-out of the COVID-19 vaccination programme and normalisation of global market conditions.

    The temporary revisions to the market management and control mechanisms which have been in place since 20 July 2020, are scheduled to expire on 30 May 2021.

    1. Static and Dynamic Price Limits for FBMKLCI Component Stocks (from 31 May 2021)

    Securities Prices

    Security Type

    Static Price Limita

    Dynamic Price limitb

    FBMKLCI Index component stocks

    More than or equivalent to RM1.00

    Upper limit price +30%
    Lower limit price -30%

    Upper dynamic limit +8%
    Lower dynamic limit -8%

    Less than RM1.00

    Upper limit price +30 sen
    Lower limit price -30 sen

    Upper dynamic limit +8 sen
    Lower dynamic limit -8 sen


    Note
    a) Static Price Limit: Lower limit price reverts back to -30% from -15% for securities prices >=RM1.00, and to -30 sen from -15 sen for securities prices < RM1.00;

    b) Dynamic Price Limit: Lower dynamic limit reverts back to -8% from -5% for securities prices >=RM1.00, and to -8 sen from -5 sen for securities prices < RM1.00

    2. Bursa Malaysia Circuit Breaker Trigger Levels (from 31 May 2021)
    Bursa Malaysia Circuit Breaker Trigger Levels/ Conditions and Trading Halt Duration

    Trigger Level

    FBMKLCI Decline

    From 9:00 am– before 11:15 am

    From 11:15 am to 12:30 pm

    From 2:30 pm – before 3:30 pm

    From 3:30 pm to 5:00 pm

    1

    FBMKLCI falls by an aggregate of 10% or more but less than 15% of the previous market day's closing index.

    1 Hour

    Rest of Trading Session

    1 Hour

    Rest of Trading Session

    2

    FBMKLCI falls by an aggregate of or to more than 15% but less than 20% of the previous market day's closing index.

    1 Hour

    Rest of Trading Session

    1 Hour

    Rest of Trading Session

    3

    FBMKLCI falls by an aggregate of or to more than 20% of the previous market day's closing index.

    9.00 a.m. - 12.30 p.m

    2.30 p.m. - 5.00 p.m

    Rest of Trading Day

    Rest of Trading Day

    Note: Temporary revision of the circuit breaker levels to two trigger levels (10% and 15% only) will revert to three trigger levels (10%, 15% and 20%)

    Visit Securities Commission Malaysia for more detailed information.
  • 19 Mar 2021

    Alert on "pump and dump" scams

    There are scammers on social media platforms such as WeChat perpetuating “pump and dump” scams involving overseas listed companies. Be wary of stock tips provided by persons you have befriended online.

    Visit www.police.gov.sg to find out more.
  • 02 Mar 2021

    Latest TradeMobile App Version

    Please update your TradeMobile App to the latest version now. The previous App version will be discontinued.

    Mobile devices

    Latest App version

    iOS (iPhone / iPad)

    2.13

    Android

    2.14


    Users of iOCBC TradeMobile app with versions 2.12 and below will no longer be able to access iOCBC TradeMobile after such versions of the app have been disabled.
  • 22 Feb 2021

    US SEC Fees Change effective for trades settled on or after 25 Feb 2021

    Please be informed that the US SEC fees will be reduced from 0.00221% to 0.00051% for SELL trades in the US market with settlement date on or after 25 February 2021. The SEC press release is found athttps://www.sec.gov/news/press-release/2021-8.
  • 21 Jan 2021

    Restrictions on transactions in publicly traded securities of Communist Chinese Military Companies

    On 12 November 2020, the President of the United States issued Executive Order 13959 (“EO 13959”) “Addressing the Threat From Securities Investments that Finance Communist Chinese Military Companies” which came into effect on 11 January 2021. EO 13959 imposes restrictions on transactions in publicly traded securities of Communist Chinese Military Companies (“CCMC”), or any securities that are derivative of, or are designed to provide investment exposure to these securities, wherever they are listed.

    The restrictions apply to US persons, who are prohibited from making new investments in the impacted securities from 11 January 2021 onwards, but are allowed to divest the said securities till 11 November 2021, and for any CCMC that is subsequently added to the list 365 days from date such CCMC is added to the list.

    The list of CCMCs impacted as of today is available on the US Department of the Treasury’s Office of Foreign Assets Control (”OFAC”) website, and this list may be updated from time to time. Please refer to the OFAC website for the latest list.

    OFAC has published frequently asked questions relating to EO 13959, which can be accessed here on OFAC’s website.

    This notice is intended to remind you that:

    • OCBC Securities Pte Ltd (“OSPL”) will not accept orders from you or otherwise engage in or facilitate any transactions with you that contravene any economic sanctions, including EO 13959. We also expect that any transaction performed by you in connection with, whether directly or indirectly, the impacted CMCC securities via the OSPL, whether by OSPL’s trading platform or your trading representative, will not breach and will not cause OSPL to be in breach of the applicable US sanctions laws or regulation..
    • In connection with this, we may request information from you in respect of the transactions you have or attempt to conduct through OSPL and place controls on your account(s) where it is assessed to present a risk of breach of the applicable regulations.
    • As published on the iOCBC portal, with effect from 8 January 2021, our US brokers will only accept Sell Orders for the CCMC listed. Buying is prohibited.

      We thank you for your understanding. Please reach out to your Trading Representative if you have any questions.

      1 US persons are defined in Section 4(f) of EO 13959 as “any United States citizen, permanent resident alien, entity organized under the laws of the United States or any jurisdiction within the United States (including foreign branches), or any person in the United States.” “Person” means an individual or entity.
  • 08 Jan 2021

    US American Depositary Receipts (ADR) delisting from NYSE

    In compliance to the US Executive Order 13959, the following Chinese ADRs are impacted

    1. Delisting of 3 Chinese ADRS

    NYSE will delist the 3 ADRS (CHL, CHA and CHU) on 11 Jan 2021, Monday 4 a.m. E.T before market opens. The 3 ADRs will no longer be tradable through the US Exchanges from 11 Jan 2021 onwards.

    2. Only sell orders for 35 stocks are accepted from today 8 Jan 2021 onwards

    Please note that with effect from today, our US brokers are accepting only Sell Orders for the 35 companies listed below in compliance to the US Executive Order 13959. Clients can only sell these counters. Buying is prohibited.

    1. Aero Engine Corp of China

    2. Aviation Industry Corporation of China, Ltd. (AVIC)

    3. China Academy of Launch Vehicle Technology (CALT)

    4. China Aerospace Science & Technology Corporation (CASC)

    5. China Aerospace Science & Industry Corporation (CASIC) 6. China Communication Construction Group Company, Ltd.

    7. China Electronics Corporation (CEC)

    8. China Electronics Technology Group Corporation (CETC)

    9. China Mobile Communications

    10. China National Chemical Corporation (ChemChina)

    11. China National Chemical Engineering Group Co., Ltd. (CNCEC)

    12. China National Nuclear

    13. China Nuclear Engineering & Construction Corporation (CNECC)

    14. China General Nuclear Power

    15. China Railway Construction Corporation (CRCC)

    16. China Shipbuilding Industry Corporation (CSIC)

    17. China South Industries Group Corporation (CSGC)

    18. China Spacesat

    19. China State Construction Group Co., Ltd.

    20. China State Shipbuilding Corporation (CSSC)

    21. China Telecommunications

    22. China Three Gorges Corporation Limited

    23. China United Network Communications Group Co., Ltd.

    24. CRRC Corporation

    25. Dawning Information Industry Co. (Sugon)

    26. Hikvision

    27. Huawei

    28. Inspur Group

    29. Norinco

    30. Panda Electronics

    31. Sinochem Group Co., Ltd.

    32. China Construction Technology Co., Ltd. (CCTC)

    33. China International Engineering Consulting Corp. (CIECC)

    34. China National Offshore Oil Corp. (CNOOC)

    35. Semiconductor Manufacturing International Corp. (SMIC)
  • 01 Sep 2020

    CDP Goes Cheque-Free

    In line with Singapore’s aim to be cheque-free by 2025, CDP is going cheque-free from 1 September 2020. Receive your cash distribution directly in your bank account via the free CDP Direct Crediting Service (DCS). You can apply for DCS by calling 6535 7511 (select call option 5) or via SGX Investor Portal at investors.sgx.com.

    Learn more at https://www.sgx.com/cdp-goes-digital
  • 13 May 2020

    SIA Shares to Rights Shares and Rights Mandatory Convertible Bonds (MCB)

    We would like to inform you that the SIA Shares to Rights Shares and Rights Mandatory Convertible Bonds (MCB) have started trading as of today, 13 May 2020. SIA closing price yesterday was at $4.29. For Rights Shares, the ratio is 3 per 2 so a shareholder with 1,000 ordinary shares will receive 1,500 Rights Shares. For Rights MCB, the ratio is 59 per 20 so a shareholder with 1,000 ordinary shares will receive 2,950 Rights MCB.
  • 24 Apr 2020

    Revision of OCBC Securities Standard Trading Terms and Conditions with effect from 24 April 2020

    We wish to inform you that the OCBC Securities Standard Trading Terms and Conditions (the “T&Cs”) which govern your account(s) with us have been revised.

    We have updated Section A Clauses 5.4 (SIPs), 11 (Electronic Trading Services), and 15 (Joint Accounts) and removed Section E (Terms and Conditions Governing Extended Settlement Contracts) of the T&Cs (including consequential amendments) with effect from 24 April 2020 (the “Effective Date”) and you may refer to the revised T&Cs here.

    Should you transact or continue to transact any securities transactions with us or use or continue to use any of our services on or after the Effective Date, you shall be deemed to have read, understood and agreed to the revised T&Cs.
  • 20 Apr 2020

    OCBC Investment Research reports not available in iOCBC

    OCBC Investment Research (OIR) reports are currently not available in iOCBC. Please contact your Trading Representative if you wish to get a copy of OIR reports. We apologise for any inconvenience caused. For further assistance or clarification, call us at 1800 338-8688/ (65) 63388688.
  • 16 Sep 2019

    Announcement on IDR FX conversion

    As you may be aware, the Indonesian Rupiah (IDR) is a controlled currency that is subject to many restrictions in FX conversion under Indonesian law. We have reviewed the process and are pleased to inform all our clients that with effect from 16 September 2019, you may maintain your IDR dividends and/or sale proceeds in a Client IDR Trust Account subject to the following conditions being satisfied:

    (i) Clients may only use the IDR in their Client Trust Account to settle Buy trades (settlement in IDR) and/or IDR losses arising only and all FX conversion of IDR in your Client IDR Trust Account to any other currencies is not allowed.

    (ii) Clients may only withdraw IDR funds from their IDR Trust account. Upon your request and instruction, OSPL may remit IDR back to your designated IDR bank account.
  • 08 Jul 2019

    Announcement of Trading Restriction

  • 02 Jun 2019

    iOCBC TradeMobile now enhanced with more Advanced Order Types and enhanced security

    We are pleased to announce that you can now place more types of Advanced Orders on iOCBC TradeMobile for the Singapore market:
    1. Validity: “Fill or Kill” and “Fill and Kill” 2. Price Triggered Order (PTO): “Stop” orders and “If-Touched” orders
    These Advanced Order types are already available on the iOCBC Web Platform. Please contact your trading representative if you wish to access them.

    As part of our effort to enhance security, jail-broken iPhones and rooted Android phones will no longer be allowed to access the app.
    Please update your TradeMobile App to the latest version now. The previous App version will be discontinued.

    Mobile devices

    Latest App version

    Android

    V2.11

    iPhone

    V2.11



    Last Updated on 02 June 2019
  • 13 May 2019

    Announcement of change in trading restriction for Best World International Limited

    We have instituted the following trading restriction on the following counter/s listed below. For further assistance or clarification, please call your Trading Representative or our Customer Service at 1800 3388688 or +65 63388688

    Type of Restriction

     

    [ ] All trading systems  [ X ] Internet Trading

     

    [ ] Counter limit imposed (*see condition(s) below)

     

    [ X ] Buy Only

    [     ] Both Buy & Sell

    Counter Name/s

    Best World International Limited

    (including rights and warrants issued by the Company, if any)

    Effective Date

    [DD/MM/YYYY]

     

    13/05/2019

    Effective Time

    [00:00:00h]

     

    19:00 hrs

    Reason/s

    To control credit exposure.

    Condition(s)

    A deposit of 30% is required prior to execution of order.



    General Information

    SAS member companies shall announce on both SAS and their respective websites should they restrict trading of SGX-listed securities.

    By making such announcements, it is not the intention of SAS member companies to take a view on any counter, adverse or otherwise, nor assume any responsibility or liability to any person taking action or otherwise, be it for any financial planning, investment, legal, tax or other purposes.

    SAS, its member companies and representatives hereby disclaim all liability for any loss or damage of any kind (whether direct, indirect or consequential) incurred by any person arising from the interpretation of the information contained in the announcements.
  • 18 Feb 2019

    US SEC Fees Update with effect from 18 Feb 2020

    Please be informed that the US SEC fees increased from 0.00207% to 0.00221% for self trades executed in the US market with effect from 18 Feb 2020.

    The SEC press release is found here.
  • 01 Feb 2019

    SGX settlement instruction fees to be charged with effect from 01 February 2019

    We will be implementing a SGX settlement instruction fee of S$0.35 per settlement instruction which is levied by Singapore Exchange (SGX). With effect from 01 February 2019, the fee is applicable to all SGX trades and will be reflected in your Contract Statement.

    For more details on the iOCBC website about the SGX settlement fees, please click here.
  • 02 Jan 2019

    Sub account statements have been removed from margin monthly statements w.e.f 02 January 2019

    In order to enhance customer experience, effective 02 January 2019, sub-account statements have been removed from margin monthly statements for all margin customers. Margin customers can still view the sub account statements in the custody monthly statements sent separately to you.

    Please contact your Trading Representative (TR) for any clarifications. Alternatively, you can contact our Customer Service by emailing cs@ocbcsec.com or call 1800 338 8688.
  • 30 Mar 2012

    SGX to introduce Dual Currency Trading for HPH Trust

    1. Singapore Exchange (SGX) introduces Dual Currency trading, please click here for more information.
    For illustration only, please refer to below information on HPH Trust:

    Company

    Security Type

    Currency denomination available for trading

    Counter Name

    Stock Code

    Traded Currency

    Hutchinson Port Holdings Trust

    Business Trust

    Primary Currency Counter

    HPH Trust US$

    NS8U

    USD

    Primary Currency Counter

    HDH Trust S$D

    P7VU

    SGD


    The secondary currency counter will be denoted by indicator [Traded Currency][D] at the end of the trading name. As in the case of Hutchison, the traded currency of the secondary currency counter is SGD. The counter name is HPH Trust S$D.

    2. Customers’ iOCBC Portfolio Information for Stock Traded in Dual Currency
    a. Using the above illustration, customers’ iOCBC portfolio will display their trades for HPH Trust S$D (stock code: P7VU) under the primary stock HPH Trust US$ (stock code: NS8U). There is no separate display for trades for HPH Trust S$D.
    b. For customers who have traded simultaneously under both stock codes, the iOCBC portfolio will display the overall holdings under the primary stock HPH Trust US$ (NS8U). The valuation will be based on USD.
    c. Customers may edit their portfolio information accordingly to reflect the respective stock code that they have transacted.
    d. Customers should take note of the above important information and exercise prudence in their online order submission. In particular, prior to order submission, customers are advised to check through their transaction records for traded currency and purchase price.


    Note: All information provided above is correct at the time of posting. All information presented is subject to change without notice.
    Last updated on 30 March 2012