Your mobile device must have GPRS connection, J2ME, and Java MIDP 2.0 supported.

The list of compatible phone models can be found at  http://portal.iocbc.com/pdf/mobile_Phone_Model.pdf

More details on the Java software for mobile phones : http://java.com/en/download/faq/what_kvm.xml

No. The iOCBC Mobile Trading service is available to all 3 mobile service providers. You will be able to access our Mobile Trading Platform.  Kindly check with your respective mobile service provider for set up details to activate GPRS service on your mobile phone.

Due to the rapid evolution of phone models, we are currently in the process of establishing which phones can or cannot be used and will publish this list on our website for your reference.  We seek your understanding in this challenge that we are facing and we are doing our best to provide you with viable options.

Kindly check and ensure that the mobile phone’s 3G / GPRS and Java settings are correct.

Next, try to log in to the new mobile trading platform at: https://www1.iocbc.com/mobile/index.html

We use the highest level of encryption available today to ensure that your account information and instructions are safe.  As good security practice, we strongly recommend that you close your phone browser and clear your browser cache after every logout.

For added security, the new mobile trading system incorporates the latest technology and security features, such as end-to-end encryption for login and transaction.

Due to incompatible browser and security setting, we regret to inform you that the new mobile trading platform does not support the following phone models and some other phone models which are not listed here, please use other alternative phone models to trade online with us:

Dopod / HTC / O2 / iPhone / iMode platform / Samsung Z370 / DH900 / E730 / Nokia 6680 / Sony Ericsson W960i

Due to technical incompatibility issues, we regret to inform you that the new mobile trading platform does not support the iMode phone. Please use other alternative phone models to trade online with us.

Before you purchase a new mobile phone, kindly check with the sales personnel at the telco shop and ensure that you are able to log in to the new mobile trading platform at: https://www1.iocbc.com/mobile/index.html

Kindly access to https://www1.iocbc.com/mobile/index.html to download the Mobile Midlet and save it in your “Applications” folder on your mobile phone.

Next click on the download link according to your mobile phone model.

If your mobile phone model is not stated on the download page, kindly select the next closest mobile model. (Example: If you are using Nokia N73, you may select the download link for N91)

If your phone model is not indicated, kindly select the download for ‘Other Phones’ and click on ‘JAR’ or ‘JAD’.

Kindly check and ensure that the mobile phone’s 3G / GPRS and Java settings are correct.

You will need to use the same set of User ID ID and Password for the new internet trading platform to access the Mobile Trading platform.

Kindly contact us at 1800 338 8688 or (65) 6338 8688 should you require a new password.

It depends on whether your service provider has any GPRS agreement with the overseas partner. Please check with your respective service providers (i.e. : M1, Starhub, Singtel)